Coulson & Jacobsz

Privacy

1. Introduction

CJATT respects your privacy and is committed to protecting your personal information in accordance with:

  • The Protection of Personal Information Act, 4 of 2013 (“POPIA”);
  • Applicable South African laws and regulations.

This Privacy Policy explains how we collect, use, store, and protect personal information.

2. Information We Collect

We may collect the following information:

Information You Provide

  • Name and surname
  • Email address
  • Telephone number
  • Company name
  • Information submitted through contact forms
  • Information submitted through enquiries
  • Information submitted through newsletter subscriptions

Information Automatically Collected

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Referring URLs
  • Date and time of access
  • Website usage analytics

3. How We Collect Information

Information may be collected when you:

  • Visit the Website;
  • Submit a contact form;
  • Subscribe to newsletters;
  • Request legal information;
  • Communicate with us via email;
  • Interact with Website features.

4. Purpose of Processing

We process personal information for:

  • Responding to enquiries;
  • Communicating with prospective clients;
  • Providing requested information;
  • Improving Website functionality;
  • Monitoring Website performance;
  • Sending newsletters where consent has been provided;
  • Complying with legal obligations;
  • Protecting legitimate business interests.

5. Legal Basis for Processing

We process information where:

  • You have provided consent;
  • Processing is necessary to perform a contract;
  • Processing is required by law;
  • Processing is necessary for our legitimate interests.

6. Cookies and Tracking Technologies

The Website may use:

  • Essential cookies;
  • Analytics cookies;
  • Performance cookies;
  • Security cookies.

Cookies help us:

  • Improve Website performance;
  • Understand visitor behaviour;
  • Maintain security;
  • Enhance user experience.

You may disable cookies through your browser settings, although some Website features may not function correctly.

7. Google Analytics and Similar Services

We may use analytics services to understand how visitors use the Website.

These services may collect:

  • IP addresses;
  • Device identifiers;
  • Browsing behaviour;
  • Website interaction data.

Information may be aggregated and anonymised where possible.

8. Disclosure of Information

We may share personal information with:

  • IT service providers;
  • Website hosting providers;
  • Professional advisors;
  • Regulatory authorities;
  • Courts and government agencies where required by law.

We do not sell personal information to third parties.

9. International Transfers

Where service providers are located outside South Africa, personal information may be transferred internationally.

Appropriate safeguards will be implemented to protect personal information.

10. Data Security

We implement reasonable technical and organisational safeguards including:

  • Secure hosting environments;
  • Access controls;
  • Encryption where appropriate;
  • Security monitoring;
  • Confidentiality obligations.

Despite these measures, no system can guarantee absolute security.

11. Data Retention

Personal information is retained only for as long as necessary:

  • To fulfil the purposes described in this Policy;
  • To comply with legal obligations;
  • To resolve disputes;
  • To enforce legal rights.

12. Your Rights Under POPIA

Subject to applicable law, you may:

  • Request access to personal information;
  • Request correction of inaccurate information;
  • Request deletion where appropriate;
  • Object to certain processing;
  • Withdraw consent;
  • Lodge a complaint with the Information Regulator.

13. Direct Marketing

Where legally required, we will obtain consent before sending marketing communications.

You may unsubscribe at any time by:

  • Following the unsubscribe link;
  • Contacting us directly.

14. Children’s Privacy

This Website is not intended for children under 18 years of age.

We do not knowingly collect personal information from children.

15. External Websites

The Website may link to external websites.

We are not responsible for the privacy practices or content of third-party websites.

16. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on the Website with a revised effective date.

17. Contact Information

For privacy-related requests, contact:

Information Officer

CJATT

Email: acc1@cjatt.co.za

Address: 32 President Square, Zeerust, South Africa

18. Complaints

You may lodge a complaint with:

Information Regulator (South Africa)

Information Regulator South Africa

JD House, 27 Stiemens Street, Braamfontein, Johannesburg

Email: complaints.IR@justice.gov.za